As we value the trust of our customers and take the protection of their personal information seriously, we encourage customers to read and make sure they understand this privacy policy. If there are any questions regarding its contents, we invite customers to contact our Customer Service Team, whose contact details are contained in this policy. 1. Respecting your privacy Beifang Foods Australia Pty Ltd trading as Beifang Foods (ABN 78 634 458 174) is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information. This policy outlines our personal information management practices. Specifically: ·the kinds of personal information we collect and hold; ·how we collect and hold it; ·the purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal dthe kinds of personal information we collect and hold; ·how we collect and hold it; ·the purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers a·how we collect and hold it; ·the purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty cahow we collect and hold it; ·the purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have ·the purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other ofthe purposes for which we collect, hold, use and disclose it; ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, ·your right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption detailyour right to access and seek correction of it; ·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty pr·how you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with otherhow you may complain about privacy matters; and ·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or ho·our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked our sharing of your personal information overseas. There are some matters to which this policy does not apply. These are referred to below (see clause 9 below) 2. What kinds of personal information do we collect and hold? The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds: ·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collec·your personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debyour personal details such as your name, addresses, telephone numbers and gender; ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the ·your customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, buyour customer reference number or loyalty card number; ·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you sh·whether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order prowhether you have taken up some of our other offerings, such as membership of our clubs and loyalty programs, and our mobile applications; ·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal informati·any rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a membany rewards and redemption details applicable to your membership of our loyalty programs; ·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate wit·whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership; ·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim·what, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already holdwhat, how and when you buy from us or have expressed an interest in buying from us; your stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When yyour stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our adveyour stated or likely preferences, for example whether you may be interested in particular products or promotions; and information about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apinformation about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your directinformation about gift recipients in order to allow us to fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes. We collect sensitive personal information from you, including health information, for the purposes including determining any public or product liability issues involving you. This information is only used to manage such issues. Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us. You generally have the option of not identifying yourself or of using a pseudonym when dealing with us, but not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise. 3. How do we collect and hold personal information? Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when: you register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and eyou register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with acceyou register with us, for example to create an account, to become a member of one of our clubs or loyalty programs or to send you information; you communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal informatyou communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can wyou communicate with us online; you take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.cyou take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you withyou take part in our promotions, competitions, testimonials, events, surveys or focus groups; and you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonayou deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort you deal with us in other ways involving a need for personal information to be provided such as when you contact one of our call centres or bring a claim against us. We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests. When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”. Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you. Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. 4. Why do we collect, hold, use and disclose personal information? When we collect, hold and use your personal information, we do so primarily to sell and promote goods and services to you and to improve on the range of our offerings. For example: to learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part. Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points. 6. How can you complain about our management of personal information? If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate. Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details. 7. Our sharing of your personal information overseas It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do thisto learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part. Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points. 6. How can you complain about our management of personal information? If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate. Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details. 7. Our sharing of your personal information overseas It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do this: where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concto learn of your likely preferences so that we may promote goods and services to you in a way which may be of most interest to you. This includes the products and services of our suppliers and other trusted partners who offer products and services that may be of interest to you; and to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part. Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points. 6. How can you complain about our management of personal information? If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate. Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details. 7. Our sharing of your personal information overseas It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do this: where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contactedto assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part. Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points. 6. How can you complain about our management of personal information? If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate. Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details. 7. Our sharing of your personal information overseas It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do this: where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) to assist in investigating your complaints and enquiries. We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses. We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or where permitted by law. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this. We may anonymise and aggregate your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns. We share this anonymised data with our trusted partners to assist them in marketing products and services to you that are likely to be relevant to your interests and preferences. 5. How can you enquire about, access and correct your personal information? Access to personal information: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Customer Service Team via Wechat, Wechat ID is BayFarmOnline. Alternatively, you can write to us at info@beifangfoods.com.au Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part. Correction of personal information: If you need to correct your personal information, please contact our Privacy Officer at one of the above contact points. 6. How can you complain about our management of personal information? If you wish to complain about a breach of the privacy rules that bind us, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate. Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details. 7. Our sharing of your personal information overseas It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. We may allow your personal information to be shared with those who are in countries other than your own location. We do this: where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) where we have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations which change from time to time for reasons which include data protection and processing efficiency. Where these services are used by us, it is not practical for us to notify you of which country your personal information may be located in; for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) for disclosures between our group companies. Our main business locations are in Australia, but some of our group companies may be based in other countries from time to time. when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) when our business which collected your personal information is in a different country to your location; when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) when our supply to you necessarily involves overseas disclosures; and where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au ) where you are involved with public liability issues concerning a product we may disclose your personal information to any overseas supplier of such a product in the course of managing those issues 8. Other privacy terms and limits of this policy This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online sites, for example. We have separate charters concerning our employees – this policy does not apply to the personal information of our employees in their capacity as such. 9. More information More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au (email - enquiries@oaic.gov.au )

Terms and Conditions As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use. Ordering via Beifang Foods online shopping via the Phone When placing an order with Beifang Foods via phone or with our Customer Service Team, you confirm that all the details that you have provided in completing the order and offer to purchase the food are true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. Delivery In these terms, "deliver" and "delivery" of products include collection of them under our factory Pick Up facility. Personal Information Beifang Foods Australia Pty Ltd trading as Beifang Foods (ABN 78 634 458 174) collects your personal information when you place an order with Beifang Foods. Our Privacy Policy provides details of how Beifang Foods collects, uses and discloses your personal information, how you can access your personal information or raise a complaint about the management of your personal information. Address for delivery You agree that the address to which we may deliver is the address you gave for delivery as part of your order or any other address we may subsequently agree to accept as the delivery address. We will not deliver unless all requested delivery details are given when you place your order. Delivery pre-conditions You agree that we may rely on any person who is at the address you gave for delivery, and who takes receipt of your ordered products, as being authorised for that purpose. We will not deliver your order if we consider any delivery circumstances may be unsuitable for any reason. We may not deliver your order if any of our requests for verification (such as proof of identity) are not met. Delivery times We will endeavour to deliver within the times nominated and paid for by you at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you. Delivery returns/non-collection If having commenced delivery of your order, we return any ordered products to our warehouse (or in the case of Pick Up orders, any of your ordered products are not collected as close to the selected collection timeframes post receiving confirmation that your order is ready), while we will refund the amount paid by you for those products (in the absence of an arrangement with you for re-delivery), you agree that we may deduct an amount from this refund amount on account of the costs incurred by us in returning the relevant products to our warehouse. You agree that we may make such deduction where we were unable to deliver due to circumstances beyond our reasonable control (including because of the wrong address appearing to us to have been given) or where we did not complete delivery because of any of the "Delivery pre-conditions" above not being met. Free Dlivery Free Delivery only applies to orders that meet minimum order amount for free delivery. For Free Delivery products, please be aware that the delivery charge is not removed until the minimum order amount has been reached. Cancellations By us We may cancel your order before delivery in whole or in part. We may do this even if we have received payment from you or sent you a tax invoice. In the case of Pick Up orders, we may make such cancellation before collection of the ordered products. Any such cancellation shall be by giving you such reasonable cancellation notice as we are able to provide via any of the contact details we have for you. The circumstances in which we may cancel your order are if: 1. any of the ordered products are not available; 2. there was any error in the description of any ordered products or their price as advertised by us; or 3. these terms and conditions (for example under "Delivery pre-conditions" above) provide that we may not deliver your order. Cancellations By you You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order, please contact our Customer Service Team as soon as possible. Our Customer Service Team is available from 8am to 10pm, 7days a week, hours may vary depending on the day of the week and the time of year. Please contact the Customer Service Team to confirm whether there might still be time for us to agree to you changing or cancelling your order. Every attempt will be made to accommodate your request, however unfortunately no guarantee can be given once an order has been placed. If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and to you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation. Delivery records We may record all details of and incidental to deliveries. Our records may include details of the forms of verification referred to above and taking a photograph. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, complying with record keeping requirements. Risk You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf). Changes to Terms and Conditions (including delivery charges) Beifang Foods’ terms and conditions may change or be suspended or terminated from time to time. These changes may relate, amongst other things, to our delivery charges. We will give advance notice of any such matters on the app. Continuing to use any Beifang Foods ordering facilities after the period of advance notice has expired will be deemed acceptance of the amended terms and conditions. Payment Payments may be made by only using Visa or MasterCard credit cards, Paypal and Wechat Pay. We are not directly involved in the online payment but through a third-party service provider. All payments must be paid in full when place the order online. We have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the payment facility caused by factors beyond Our control. You will receive a confirmation text message once the payment has been received by Our third-party service provider. Fees Payments made by credit card attract a merchant service fee which is dependent on the amount being transacted and the currency. International cardholders using the Service may incur their own bank’s international service fees, in addition to the merchant service fee. We may refund your payment or part of your payment. Where there has been a refund by Beifang Foods, we will deduct the merchant service fee payable from the refunded amount due. Website Content Content Terms The materials (including all software) and services at this site are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Beifang Foods’ obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. Beifang Foods further does not warrant the accuracy and completeness of the materials, information or services at this Site. Beifang Foods may make changes to the materials and services at this Site, or to the products and services described in them, at any time without notice. The materials and services at this Site may be out of date, and Beifang Foods makes no commitment to update the materials and services at this Site. Disclaimer Liability Disclaimer Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the goods and service, you are entitled: • to cancel your service contract with us; and • to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. Without excluding, restricting or modifying the rights and remedies to which you may be entitled under these consumer guarantees provisions of the Australian Consumer Law or our liabilities under those provisions: 1. You acknowledge that our sites (including all mobile applications) (website) are provided "as is" and that we do not make any warranty or representation as to the suitability of the Sites, anything (including content and websites) to or from which the Sites are linked or any product for any purpose; 2. The content of the Sites and all content to or from which the Sites are linked do not constitute advice and should not be relied on in making, or refraining from making, any decision; 3. We exclude all other implied terms and warranties, whether statutory or otherwise, relating to the Sites, the subject matter of our agreement with you and all content to or from which the Sites are linked; 4. We will not be liable to you for indirect and consequential loss arising from or connected to our agreement with you in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of our own negligence or wilful misconduct; 5. Risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf); and 6. Where we refund you the amount of your order as provided in your agreement with us (less any amount you have agreed we may deduct, for example under the "Delivery returns/non-collection" or "Cancellations" sections in our delivery terms and conditions) you agree such refund is the total amount of our liability to you for all circumstances relating to the refund. Our liability to you for loss or damage of any kind arising out of our agreement with you or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.